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Availability Best Practices

See the best practices that Salesforce follows to ensure everyone experiences high availability.

How Salesforce Supports Availability

Architect for Redundancy

Redundancy ensures that the Salesforce infrastructure can withstand unexpected events to help our customers achieve great things.

Maintain for Reliability

Planned maintenance allows Salesforce to make infrastructure improvements and adjustments to better serve our customers’ experience.

Innovate and Test

Every release is rigorously tested by Salesforce, bringing new features and enhancements to meet our customers’ growing and changing needs.

Monitor and Support

Salesforce vigilantly monitors across the entire ecosystem looking for and resolving issues before they affect customers.

Plan for Growth

Growth is never linear. We are in constant alignment with our customers’ usage to better understand and prepare for their capacity needs.

Relevant Resources


Salesforce Architects

Learn how to build resilient and healthy Salesforce solutions using the Well-Architected framework.



Availability Help and Training

Discover ways to improve your org’s availability and reduce performance risks with Salesforce best practices.



Salesforce Developers

Find learning resources to build and code efficient Salesforce solutions.